All products ordered are usually dispatched the same day but this is not guaranteed and is subject to stock availability. If you would like to check the stock of an item previous to ordering then you can call or email us via our 'Contact Us' Page.
Your order will normally be dispatched the same day if we receive it before 8.30am, Monday to Friday, with the exception of English public holidays. We will try to dispatch orders received before 11.00am on the same day, but if that is not possible, they will usually be dispatched the next working day.
Items dispatched with a courier service will generally arrive with you the following day.
Items dispatched with Royal Mail can take a few days to arrive with you and that is beyond our control.
UK Mainland : Mon - Fri STD Delivery £5.00
Northern Ireland: Under 2kg £5.00, Over 2kg £20
PLEASE NOTE: (Size restrictions do apply, please see Royal Mail webiste for further information.)
Channel Islands: Under 2kg Delivery £5.00 Over 2kg £30.00
PLEASE NOTE: (Size restrictions do apply, please see Royal Mail webiste for further information.)
All Prices are Inc Vat
Europe including France, Germany, Holland, Spain, Sweden, Italy, Belgium, Portugal, Austria and Denmark. £20 for orders upto 20kg. For anything over this please contact us for a price.
For any other countries please email and we will quote for shipping.
PLEASE NOTE :
All services are normally delivered next day but this is not guaranteed as we cannot be held responsible for problems beyond our control.
Items are delivered by UPS Couriers or Royal Mail.
All Deliveries Must be signed for on delivery at the shipping address given to us by the customer and all products are fully insured.
All products carry a 1 year warranty against failure and defects under reasonable operating conditions. This does not affect your statutory rights as a consumer. All Refunds will not include the postage.
If you wish to return a product please e-mail us to let us know the item is coming back to us with the following details.
- Order Number
- Full Name and address
- Email Address
When sent back to us, you must include a copy of your invoice and a covering note explaining the fault and what you may have done to resolve the problem so that we can deal with your return as efficiently as possible. Also the product should be in its original packaging and all component parts included
PLEASE NOTE:
- It is the customers responsibility to cover the cost of return to us and make sure that it is well packaged.
- recommend that you use recorded or special delivery as we can not be liable for any loss or damage in transit.
- Any returns that are returned for non-broken reasons (e.g. unwanted after cooling off period) may incur a charge of up to 15%.
- If returned goods are found non faulty, there will be a return fee of the carriage amount.
